Associate Director of Operations – Virtual Programs
Denise joined the CEPA team in January 2011 after earning a Bachelor of Arts Degree in Tourism and Travel Management at the University of Applied Sciences in Worms, Germany. Her biggest wish is that the students enjoy their programs, traveling and experiencing new cultures as much as she does. In addition to German as her mother tongue, she is fluent in English and has a very good command of the Spanish language as well as basic Italian skills.
Currently, as a program manager, she is responsible for developing faculty-led programs from A to Z. She is involved in each program from the very beginning, to planning, and running the program. She assists faculty leaders and study abroad advisors during the entire organization process from creating innovative proposals to discussing the feedback after programs take place. Her German attention to detail and her strive to perfectionism, do not let her rest until she has found the perfect solution for every program.
It was also her, who developed the CEPA Asia and CEPA Brazil division which offers students the opportunity to study abroad with CEPA in other parts of the world. In 2013, after only one year of preparation she helped welcome the very first CEPA groups in Brazil and China. The number of programs outside of Europe has increased rapidly since then. Still responsible for CEPA Asia and Brazil, Denise expands our portfolio with new destinations every year.
Another important emphasis of Denise’s tasks at CEPA is taking care of our on-site coordinators and recruiting new coordinators.
Denise grew up in a village near the CEPA headquarters and after an extensive time of traveling and studying abroad, her job at CEPA brought her back to her hometown and region.
During all her life, she has taken every chance to gain international experience and to see the world. At the age of 16 she participated in a Germany-U.S. exchange program, where she lived with a guest family in Nashville, Tennessee. Being the only foreign student in class, she quickly learned to understand and adapt to the American culture. Through this experience, she not only knows how it feels to be new in a foreign country and culture, but also understands the specific needs and mentality of American students.
After school, she worked abroad in the hotel industry for 16 months in Italy and Spain. Again, this experience helped her broaden her mind, meet new people, see different cultures, improve her language skills and above all to sharpen her services.
During her studies, she earned a scholarship from InWent – Internationale Weiterbildung und Entwicklung gGmbH, which allowed her to go abroad for an internship. She worked at a language school in Mexico for 5 months and was mainly responsible to arrange free time activities for the students, as well as being their first contact person. This way, she learned about Mexico, its people, and culture and about international travelers and their needs all at the same time.
Denise is addicted to traveling and once she has seen a place, there are some others where she would like to go next. So, it shouldn’t be a surprise why she spends all her free time and money on traveling?